- Online Booking
- Payment Details
- Collection of Personal Information
- Using your personal information
- Email Alerts
- Security of your personal information?
- Links to other Websites
- Policy amendments
This website is owned and administered by Moresand Ltd T/A Air Africa. Please note that there may be links to third parties on this website if you choose to click such a link you must read the relevant website’s privacy and security policies.
When you book online with Air Africa or any of its affiliated websites, you will be required to enter details regarding the lead passenger i.e. Name, address, telephone number and email address. In addition to that you will be required to enter all the names and dates of birth of all travelling passengers. This information will be utilized by us to help us handle your booking. Additionally your name and travel details will be passed on to the airline from which the tickets will be purchased. Please note that your information may be subsequently passed on to certain government organizations as required by law.
As part of the booking transaction, we will collect payment details from you including your credit card details. Air Africa will only use this information to gain payment for services rendered and your credit card details will be removed from our servers. In certain occasions we will contact you via telephone to confirm these details. Air Africa will never request for your payment details via e mail and we urge you not to send such information via e mail and to use our secure payment portal to enter your credit card details.
All personal information given to use over the internet is protected by Secure Socket Layer (SSL) technology to ensure your privacy and safe transmission. Your information will be stored on secure file servers protected by industry standard firewalls. Data is backed up on secondary servers and tape backup. You can contact us on email@example.com at anytime to inquire about the details we hold on you.
Air Africa has an opt-in email alert service which requires your email address to sign up. Your e mail address will only be used for marketing useful information about Air Africa services and offers. We will not rent, sell or share your e mail address with any third party. You can unsubscribe from our emails anytime by emailing us at firstname.lastname@example.org. If you are unable to do so please email email@example.com and specify the email address you want removed from our mailing list.
We take reasonable technical and organizational precautions to prevent loss of, misuse of or the alteration of personal information provided by you. All personal information given to use over the internet is protected by Secure Socket Layer (SSL) and in addition to password and firewall protection. Due to the inherent nature of the internet however, we cannot guarantee the security of the data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. They may also be used to track your return visits to our sites. We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We will use the session cookies to: keep track of you whilst you navigate the website keep track of items in your shopping basket prevent fraud and increase website security We will use the persistent cookies to: enable our website to recognize you when you visit keep track of your preferences in relation to the use of our website We use Google Analytics to track the number of visitors and their behaviors on our website.
Air Africa logs all activity on its web sites for: System administration reasons, i.e. tracking faults with the sites. For planning purposes – to monitor effectiveness of campaigns and to keep track of the most visited destinations. This tracking will store the IP address of your computer and the pages you visit on our site. We will not associate this with any personal information and this information is only used for planning and troubleshooting. We use this information for our own purposes and do not pass this information on to third parties (with the exception of general trend information).
The Air Africa website may contain links to other websites for ease of use. However, once you have clicked a link and left our website it should be noted that we do not have control over that website. Thus we are not responsible for the protection of any information you provide while visiting such a site. Please ensure that you read the privacy statement applicable to the website in question prior to providing personal information.
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Flights & holidays booked with Air Africa is fully bonded with ATOL which means your money is 100% PROTECTED
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